Wendy's High School Heisman

A:     Absolutely. In August, your guidance office will receive a packet with program details and information you can share with your students.

A:     Beginning this year, School Winner certificates and awards will be mailed directly to each School Winner. You can also print out electronic versions of the School Winner certificates.

A:     A reviewer must work at the school the student attends, know the applicant personally, and have the ability to confirm the data the student enters in his/her application. Students cannot be reviewers, and reviewers cannot be related to the student.

A:     If multiple students name you as their reviewer, you will receive multiple emails with login and review instructions from wendys@act.org. However, you will only have one user ID. When you log in to the system, you will see a list of all students who have named you as their reviewer.  Select an individual student’s application by clicking the open circle next to that student’s name.

A:     Not necessarily.  Any teacher, counselor, or administrator at your school can act as a reviewer. A student can choose any school representative, as long as the reviewer works at the school the student attends and is not related to the student.

A:     When a student enters your information in the reviewer section of his/her application, the system will automatically create an account for you using the email address the student enters. After the student completes and submits his application, you will receive an email from wendys@act.org within 24 hours. The email will contain your account and login information. When you log in to the system for the first time, you will be prompted to enter some additional information to complete your account.

A:     If you are concerned about blocked email messages, talk to your IT department or a school official and make sure that your school’s email system is set to accept emails from wendys@act.org.

A:     User IDs can not be changed. However, you can change your password by logging into your account and clicking on the ‘Change Password’ tab on the left side of the screen.

A:     If you forget your user ID or password, click the ‘Forgot User ID or Password’ button on the login page. Once you verify your identity, your information will be emailed to you. If you need help, contact our customer service center.

A:     After three failed attempts to log in, your account will be automatically disabled. Contact our customer service center to request a password or account reset.

A:     Students must submit their applications by 5:00 p.m. Central Time on October 2, 2013. Reviewers must approve the applications and submit their reviews by 5:00 p.m. Central Time on October 4, 2013. This gives reviewers time to review applications that are submitted right at the deadline.

A:     If a student names you as a reviewer in his/her application, you’ll receive an email with your user ID, password, and login instructions within 24 hours of the student completing and submitting his/her application. The email will include a special link to the students’ application.

A:     When you log in to the system for the first time, you will be prompted to enter some additional information to complete your account. You will then see a screen with additional instructions. Scroll to the bottom of that screen, and you should see a list of the name(s) of the applicant(s) who selected you to complete the online review. Even if multiple applicants select you as a reviewer, you will always use the same login information. If you still can’t find an applicant’s name, contact our customer service center for help.

A:     You will receive an email from wendys@act.org containing instructions for reviewing students’ applications. Click the link in the email to go to the login page, and enter the user ID and password supplied in the email. Once the system confirms your identity, you’ll see the name(s) of your applicant(s).  Click the open circle next to a student’s name to view, print, and approve applications. Remember that you will need to complete and submit your review by the October 4 deadline in order for a student’s application to qualify.

A:     As a reviewer, it’s your job to carefully read through the student’s entire application, paying particular attention to the accuracy of self-reported information. You will also serve as an extra set of eyes, making sure the student has fully completed all sections of the application.

A:     Notify the student right away and discuss how the error should be corrected. In order to allow the student to log back into the system and change his/her application, you will need to change the status of the students’ application from ‘Complete’ to ‘In Progress.’ To do this, simply click on the ‘More Actions’ dropdown menu and select ‘Allow applicant to update responses’. Once the student logs in and makes the necessary corrections, he/she will need to click ‘Submit’ to resubmit the application. You’ll need to log back in, review the application for accuracy, and click ‘Submit’ when you are ready to approve the application.

A:     After approving a student’s application, return to the Review page and click ‘Refresh’ on your browser’s tool bar. This will allow the application status to update from ‘Complete’ to ‘Reviewed.’  If you have refreshed and the application still says ‘Complete,’ please go back into the student’s application, resubmit your review, then refresh one more time. If the student’s application status still does not update, please call 1-800-205-6367 or contact our customer service center